Your Privacy Matters

UPDATED : 01 NOV 2022

DIGITAL MEDTECH SOLUTIONS (DMS) is committed to protecting your privacy.

We value your trust and are committed to protecting your personal data. To ensure that you can make informed decisions and feel confident about supplying your personal data to us including when using our websites, products and/or services, we provide you with this Privacy Notice outlining our practices and the choices you have concerning how your personal data is being or will be processed by us.

This Privacy Notice sets out how DMS and its partners, including PRIVASIA Technology Berhad (PRIVASIA) (collectively referred to as "DMS Partners", "us" or "we") process personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") and the laws of Malaysia.

By providing your personal data to us, you are aware and agreeable to the provisions of this Privacy Notice and the processing of your personal data as described in this Privacy Notice. Please read this Privacy Notice to understand how we use, process or share the information you share with us, with our partners when you:

  • Register with our website;

  • Submit any electronic forms available in this website;

  • Subscribe to our newsletter;

  • Send an e-mail which includes personal data,


Personal data is defined in the PDPA and refers to any information that relates directly or indirectly to you, from which you may be identified, and includes sensitive personal data and expressions of opinion about you.

For the avoidance of doubt, please note that this Privacy Notice is applicable if you are a subscriber / customer of DMS, including a person trading as a sole trader or persons constituting a partnership or, if no longer a customer of DMS, where there are outstanding obligations either on your part or on DMS’ part.

This Privacy Notice also applies even if you are not one of our customers but you interact with us as part of our business, using one of our products and/or services, whether for free or paid for by you or a third party, taking part in a survey or trial, calling our helpdesk, or generally enquiring about our products and/or services.


Our website (along with many others) generates “cookies”, which are special files collected by our servers that identify you or your computer whenever you visit the site.

We collect information about your use of our websites from cookies. Cookies are packets of information stored in your computer or device which assist your website navigation by customising site information tailored to your needs. Cookies in themselves do not identify the individual user, just the computer or device used.

You are not obliged to accept cookies. If you are concerned, you can set your computer or device either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect your use of our websites as we will be unable to personalise aspects of your use of the website.

Please be informed that this Privacy Notice applies solely to DMS website and does not apply to any third party websites you may access from our websites.


When you access DMS’s website, our web servers automatically records in a log information that your browser sends.

These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.


DMS has put in place technology and standards to protect stored and transmitted personal information you give us. This includes encryption software and strict security standards. However, while we are committed to protecting your personal data, we do not guarantee unauthorised or accidental access to such data.


DMS website does not automatically gather personal information that can identify you when you browse the site. Any personal information we receive must come from you, for instance when you send us e-mail or submit an electronic form during the course of registration, replying to a survey, making an application or executing a contract in a secured part of the website.


By giving us your personal information, you are giving us consent to collect, use and disclose your personal information under the terms of this policy and any relevant privacy and data protection laws in Malaysia. If you do not wish to give us this consent, then please do not use any of the electronic forms in our website.


We may transfer your personal data to places outside Malaysia including if the transfer is to our facilities that are located outside Malaysia or if any of our service providers or strategic partners who are involved in providing part of a DMS product and/or service or outsourced data storage or data processing services for and on behalf of us is located outside Malaysia or has servers and/or related equipment outside Malaysia or if you use the products and/or services from a country other than Malaysia.

You consent to us transferring your personal data to places outside Malaysia in these instances. We may also transfer your personal data to places outside Malaysia where permitted by law.


We may amend this Privacy Notice from time to time and the updated version shall apply and supersede any and all previous versions, including, leaflets or hard copy versions. You are encouraged to check our website and re-visit this Privacy Notice periodically for our most up-to-date Privacy Notice (as reflected by the date of the update set out at the top of this Privacy Notice).


Should you have any queries (including to limit the processing of personal data), concerns or complaints in relation to this Privacy Notice, kindly contact our Customer Representative via or +603-7967 9600.